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mws updates fail

 
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cyrus
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Joined: 15 Nov 2003
Posts: 3

PostPosted: Sat Nov 15, 2003 4:42 am    Post subject: mws updates fail

im new to this and whenever i try to click on tools - check mws site for updates i get an error message saying:

Cannot get information from server.
Reason: (404) Connection refused (Error #10061)

And thats exactly what it says. Can any one help me?
thanks
cyrus
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Alienpruts
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Joined: 12 Jul 2003
Posts: 111
Location: Bruges, Belgium, Europe

PostPosted: Sat Nov 15, 2003 8:04 pm    Post subject:

I don't know exactly what this means but here are a few suggestions...

-Do you have a firewall (like Zonalarm)? If so check that MWS has access to Internet, otherwise it won't work
-Try reinstalling MWS (I know, but sometimes it is just what the damn thing needs to get working again)
-If you are looking for updates, check the site, they offer updates for those who can't use the Autoupdater

Hope this helped (a little)
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cyrus
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Joined: 15 Nov 2003
Posts: 3

PostPosted: Sat Nov 15, 2003 9:20 pm    Post subject:

oh thanks very much one thing though how do i give mws acces to the internet as i do have a fire wall.
cyrus
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Alienpruts
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Joined: 12 Jul 2003
Posts: 111
Location: Bruges, Belgium, Europe

PostPosted: Sun Nov 16, 2003 12:44 am    Post subject:

cyrus wrote:
oh thanks very much one thing though how do i give mws acces to the internet as i do have a fire wall.


Well, it all depends on what fire-wall u are using...

for example if u are using zonealarm, the very first time u use a program that requires internet it just asks u what to do (allow it, deny it, etc...), or you could find it in zonealarm menu and then configure it...

First of all what firewall do u use?
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cyrus
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PostPosted: Sun Nov 16, 2003 7:00 am    Post subject:

i use a symantec norton internet security firewall
cyrus
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Alienpruts
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Joined: 12 Jul 2003
Posts: 111
Location: Bruges, Belgium, Europe

PostPosted: Sun Nov 16, 2003 7:03 am    Post subject:

Well, u could try shutting that down and then try doing the updater:

-if the updater works, then u know it's the firewall and then u can look for a solution there (I'm not that familiar with that program, but I'll try.. )

-if it still doesn't work, we'll have to look somewere else for the solution

Try it and post back what happened, ok?
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